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Privacy Policy

Your Privacy Matters

Graddii ("we," "our," or "us") values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our platform and services.

Privacy at a Glance

Our Privacy Commitment

Data Protection

Enterprise-grade security with end-to-end encryption and SOC 2 compliance. Your data is protected with bank-level security standards.

Transparency

Clear information about what data we collect and how we use it. We believe in complete transparency with our privacy practices.

Your Control

Full control over your data with easy access, correction, and deletion options. You own your data and have complete control.

1. Information We Collect

a. Information You Provide

  • Account Information: Name, email address, phone number, company name, and billing details
  • Candidate Data: Resumes, job applications, candidate recordings, screening responses
  • Interview Data: Responses across various interview types (AI calling, theoretical, behavioural, MCQ, coding, or a combination)
  • Communication Data: Support requests, feedback, or interactions with our team

b. Information Collected Automatically

  • Usage Data: Device details, IP address, browser type, access time, and pages visited
  • Call Data Records: Date, time, call duration, and recording metadata (for calls made via Exotel integration)
  • Audio Data: Recordings of candidate screening calls, only with consent

c. Third-Party Integrations

  • Exotel (Telephony): Used for conducting AI-driven phone interviews and candidate calls
  • Gemini/OpenAI (AI Processing): For real-time candidate interaction, scoring, and evaluation
  • LinkedIn (Job Postings): Companies may post jobs on LinkedIn directly via Graddii integration. Note: this is not an ATS (Applicant Tracking System) integration; postings are made as a company, and applicants' data flows back into Graddii for processing

2. How We Use Your Information

We use collected information for the following purposes:

  • Service Delivery: To provide AI-powered candidate screening across multiple interview types (AI calling, theory, behavioural, MCQ, coding, or hybrid)
  • Recruitment Support: To allow companies to post jobs directly to LinkedIn and receive applicants back into Graddii
  • Improvement: To enhance interview accuracy, AI models, and overall platform performance
  • Communication: To send service updates, alerts, invoices, and marketing (with opt-out option)
  • Compliance: To meet legal, regulatory, and data retention obligations

4. Data Sharing

We do not sell your data. We may share your information only with:

  • Service Providers: Exotel (telephony), LinkedIn (job posting), cloud hosting providers (AWS/GCP/Azure), AI providers (Gemini/OpenAI)
  • Compliance Authorities: If required under law or by government order
  • Business Transfers: In case of merger, acquisition, or restructuring of Graddii

5. Data Retention

Data Retention Periods:

  • Candidate interview data (audio, MCQ results, coding submissions): retained for 6 months (configurable by clients)
  • LinkedIn posting history: retained as long as the posting remains active + 3 months
  • Account and billing data: retained for as long as your account is active + 7 years for compliance
  • Logs and analytics data: retained for up to 12 months

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data
  • Request a copy of interview recordings or responses
  • Withdraw consent for recording/AI processing
  • File a complaint with a data protection authority
  • Requests can be made by contacting us at [email protected]

7. Security

We implement industry-standard security practices, including:

  • Encryption: Data in transit (TLS 1.2+) and at rest (AES-256)
  • Access Controls: Role-based access for sensitive data
  • Monitoring: Regular audits, penetration testing, and anomaly detection

8. International Transfers

Cross-Border Processing

  • Data may be processed in India, the United States, or other jurisdictions where our cloud or service providers operate
  • We ensure safeguards through contracts and compliance frameworks (e.g., GDPR Standard Contractual Clauses)

9. Children's Privacy

Protection of Minors

  • Our services are not intended for individuals under 18
  • We do not knowingly collect personal data from minors

10. Updates to this Policy

Policy Changes

  • We may update this Privacy Policy from time to time
  • Significant changes will be communicated via email or platform notifications

11. Contact Us

Contact Information

  • If you have any questions or concerns about this Privacy Policy or our data practices, please contact our privacy team
  • Email:[email protected]
  • Phone:+91-9876543210
  • Office Address: Graddii Privacy Office, 316, Neelkanth Corporate Park, Vidyavihar, Maharashtra, India

Your Rights

  • You can exercise your data rights by contacting us at[email protected]
  • For data access, correction, or deletion requests, please include your account details
  • We are committed to addressing your privacy concerns promptly and transparently