Skip to content
Gradii
Trust Vault

Gradii Trust Vault: Security you can read for yourself.

Gradii handles candidates' interviews, identities and documents. Here's exactly how we protect them: our controls, policies and sub-processors, including what's still in progress.

Security overview (PDF)

Last updated 9 October 2026

  • A+
    Qualys SSL Labs grade
    gradii.ai, tested 9 Oct 2026
  • India
    Primary data residency
    Bengaluru · Pune · Mumbai
  • AES-256
    Encryption at rest
    TLS 1.2+ in transit
  • 22
    Policies & documents
    7 public · 15 under NDA
Compliance

Frameworks we're held to

Where we stand against each framework, in plain terms. Self-assessed means we've mapped and implemented the controls ourselves; no auditor has signed off yet.

DPDP Act 2023

India · Digital Personal Data Protection Act & Rules 2025

Aligned · self-assessed

Gradii is a Data Processor for employers and a Data Fiduciary for its own customers. We're implementing the Rules' obligations now, ahead of their May 2027 commencement.

  • Consent recorded before any background check; DigiLocker for documents
  • Grievance Officer published; 30-day response to rights requests
  • Board intimation without delay, detailed report within 72 hours
  • Retention limits enforced by scheduled deletion jobs
Read the statement

GDPR & UK GDPR

EU, EEA and UK candidates

Aligned · self-assessed

Article 28 Data Processing Addendum with the 2021 Standard Contractual Clauses (Module Two) and UK Addendum, a processor ROPA, and a DPIA for biometrics.

  • Art. 28 DPA with SCCs and UK IDTA Addendum
  • Art. 9 biometrics: DPIA completed; explicit-consent step in progress
  • Art. 22 automated decisions: disclosed, reversible, human-review mode in progress
  • Controller breach notice within 48 hours
Read the statement

CERT-In Directions 2022

India · IT Act s.70B

Partly in place

Six-hour incident reporting is built into our incident response plan. 180-day log retention and NIC/NPL time sync are being rolled out on our servers.

  • 6-hour reporting in the incident response plan
  • Security audit log kept 365 days
  • 180-day web-server log retention: rolling out
  • NIC/NPL NTP servers: rolling out
Read the statement

SOC 2 Type II

AICPA Trust Services Criteria

Not yet audited

We haven't completed a SOC 2 audit. Our controls and policies are written against the Trust Services Criteria, and evidence collection has started.

  • Policies mapped to Security, Availability, Confidentiality and Privacy
  • Pre-answered security questionnaire available under NDA
  • Readiness assessment: planned

ISO/IEC 27001:2022

Information security management

Controls mapped · not certified

We use ISO 27001's Annex A as our control baseline: policies, access control, operations, incident management and supplier security. We aren't certified.

  • A.5 policies, reviewed annually
  • A.5.15–5.18 access control, reviewed quarterly
  • A.5.24–5.28 incident management playbooks
  • A.5.19–5.22 supplier security register
Controls

Every control, with its real status

Open any area to see what each control does. If it isn't running today, it says so.

  • 46 in place
  • 13 in progress
  • 5 planned

AI Trust & Safety

  • No training on customer data
  • Explainable scores
  • Reversible automated decisions

Vulnerability Disclosure

  • Responsible disclosure policy
  • security.txt
  • Fix timelines by severity

Legal

  • Privacy Policy
  • Terms of Service
  • Data Processing Addendum

Corporate Security

  • Incident response plan
  • Information security policy set
  • Risk register

Endpoint Security

  • Disk encryption
  • Screen lock & automatic updates
  • No production data on laptops

Security Grades

  • Qualys SSL Labs: Grade A+
  • HSTS on all subdomains

Access Control

  • Single sign-on
  • Two-factor authentication
  • Role-based access

Network Security

  • Host firewall
  • SSRF protection
  • Security headers

Infrastructure

  • India data residency
  • Backups & point-in-time recovery
  • Fast rollback

App Security

  • CI security gate
  • Security regression tests
  • Static code analysis

Data Security

  • Encryption in transit
  • Encryption at rest
  • Tamper-evident recordings

Privacy

  • Consent before verification
  • Grievance Officer
  • Rights requests (DSAR)
Documents

Policies, plans and statements

Public documents download straight away. Our internal policies, plans and assessments are shared under a confidentiality agreement: pick what you need and we'll send a private link.

Under NDA15 selected

Sub-processors

Who else touches the data

Every third party that processes customer or candidate data for us. Customers on our DPA get 30 days' notice before we add one.

Full list with data categories
DigitalOceanApplication hosting and managed PostgreSQLInfrastructureIndia
Microsoft AzureFile storage: resumes, recordings, documentsInfrastructureIndia
Redis CloudSessions, cache and rate limiting (on AWS)InfrastructureIndia
Google (Gemini API)Interview scoring, summaries, resume parsingAIUnited States
OpenAIGradii Chat, Sparky assistant, question generationAIUnited States
Pipecat Cloud (Daily)Iris voice agent runtimeVoice & speechAsia-South
PlivoPhone calls and WhatsApp messagingVoice & speechUnited States / India
DeepgramSpeech-to-text during callsVoice & speechUnited States
ElevenLabsText-to-speech for the voice agentVoice & speechUnited States
Sarvam AISpeech services for Indian languagesVoice & speechIndia
ResendTransactional emailCommunicationUnited States
Google WorkspaceStaff email and support correspondenceCommunicationUnited States / global
Cashfree PaymentsPayments; PAN and bank-account verificationVerification & paymentsIndia
Identity verification providerDocument authenticity, face match, AML screening (named under NDA)Verification & paymentsEuropean Union
ip-api.comIP geolocation for fraud signalsVerification & paymentsEuropean Union
CoresignalPublic professional profile search (Global Pool)SourcingEuropean Union
Apollo.ioOptional contact enrichment, only on requestSourcingUnited States

DigiLocker, LinkedIn, Google Calendar, your SSO provider and uKnowva are integrations that you or your candidates choose to connect. They aren't Gradii sub-processors.

FAQ

Questions security teams ask us